What are the shipping costs?

Shipping costs vary depending on the address where the order is to be delivered and may even be free if you send to Europe. Shipping costs will be shown automatically in your purchase order summary after you have entered the address to which the product is to be sent.

  • Shipping will be free of charge in you send to Europe.

Please be aware that deliveries will only be made to countries shown in the "Country" menu in the Collections section.

Sales outside the European Union, Canary Islands, Ceuta and Melilla

Any customs duties incurred from the import of products into the destination country or region will be the responsibility of the PURCHASER, therefore Alice’s Charming cannot be held responsible for goods once they are possession of the Customs authority in your country / region. This includes both possible delays incurred from goods being held up at Customs and payment of duty incurred as a result of purchasing the goods.

What are the estimated delivery times?

Delivery times depend on where the goods are being shipped, and can vary between 2-5 working days for deliveries to the Spanish mainland and between 4-6 working days for international deliveries and to the Balearic Islands, Canary Islands, Ceuta and Melilla.
The maximum delivery time for products, except in circumstances beyond our control, is thirty (30) calendar days from the date when the order was placed.
Alice´s Charming Shop does not deliver products on Saturdays, Sundays, or on national, regional and local public holidays.

How are orders packaged?

All our goods are carefully packaged for shipping. Any order can be sent straight to the person who is going to use the item, which is very convenient if the purchase is for a gift.